Privacy Policy

Store Policies

✅ Returns & Refunds

In line with the Consumer Contracts Regulations 2013, you have the right to return most items within 14 days of receipt.

  • Items must be unused, in original condition and packaging.
  • Return postage is the buyer’s responsibility (unless item is faulty).
  • Refunds are processed within 14 days of receiving the item.

Items not eligible: Used items, personalised/custom products, or opened hygiene items.

To request a return, email us at support@yourdomain.com.

🚚 Shipping Policy

All orders are shipped from the UK using tracked courier services.

  • Standard Delivery (2–4 working days): from £3.99
  • Express Delivery (1–2 working days): from £6.99
  • Free UK Shipping on orders over £50

International Shipping: Not currently available. For bulk exports, please contact us.

⚖️ Terms & Conditions

  • Products subject to availability.
  • Prices may change without notice (inclusive of VAT where applicable).
  • We reserve the right to cancel orders due to stock or payment issues.
  • Images may differ slightly from actual product.

🔒 Privacy Policy

Your privacy matters to us. We collect only necessary data (name, address, email, order info) and use it solely for order processing and support.

We do not sell or share your personal data. For access, update, or deletion requests, contact us at privacy@yourdomain.com.

❓ Frequently Asked Questions
Do you sell original products?

Yes, all items are 100% original and handmade in Pakistan.

How long does delivery take?

Standard: 2–4 working days. Express: 1–2 working days.

Can I return a used item?

No, only unused items in original packaging can be returned unless faulty.

Do you accept bulk or wholesale orders?

Yes. Please email us with your request for pricing and delivery options.